Shipping

We aim to ship all orders within one day of receiving payment. Orders placed on weekends or public holidays will be processed on the next business day. Please note that our processing time may be longer during peak periods.

Shipping Rates

Delivery Time

Delivery times may vary depending on the shipping method selected and the customer’s location. Please refer to the estimated delivery times listed above.

Shipping Carrier

We use reputable shipping carriers for all orders. When available, customers will receive a tracking number via email once the order has been shipped.

Order Processing Time

Our standard processing time is one day. However, certain products may have longer processing times due to factors such as product availability or customisation.

Shipping Restrictions

We currently do not ship to certain countries due to shipping restrictions. We also do not ship certain products that are prohibited by law.

Lost or Damaged Packages

If a package is lost or damaged during shipping, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.

Returns and Refunds

Please refer to our Returns and Refunds policy for information on returning orders that were not delivered or were delivered with issues.

Customs and Duties

Customers are responsible for paying any customs and duties fees for orders shipped outside of the UK/European Union

Contact Information

If you have any questions or concerns about shipping, please contact us at hello@essentivit.com

General Policies

We do not currently offer expedited shipping or other special services.